LogViewPlus Support

LogViewPlus Support

Member since November 2018

Posts
1295
Topics Started
31
Last Active
Aug 2, 2026

Recent Activity

LogViewPlus 2.5.22
in News & Announcements · Last post Jun 15, 2021 at 6:49 AM

Today we are excited to announce LogViewPlus v2.5.22 which now includes support for converting Filters into Rules . This gives you much greater contro...

Time Offset for .evtx files
in Help & Support · Last post Jun 8, 2021 at 6:29 PM
4 replies

Glad that helped Andreas - thanks for letting me know! Toby

Database connection - Insufficient column mappings
in Help & Support · Last post Jun 7, 2021 at 11:06 AM
3 replies

Glad that helped - thanks for letting me know Morten. I will take a look at that error message for the next release.  I think we can make it...

Impossible to create a parser
in Configuration & Customization · Last post Jun 7, 2021 at 8:20 AM
4 replies

Hi Maarten, I just wanted to let you know that we have now released LogViewPlus v2.5.19 as a beta release .  This release includes impr...

Maintain order of log entries for custom parser
in Help & Support · Last post May 21, 2021 at 7:52 AM
5 replies

Glad that helped. This setting impacts all 'single' log files opened directly by LogViewPlus.  Merge files will always be sorted on load. Toby

Highlight show on scrollbar
in Features & Suggestions · Last post May 19, 2021 at 6:46 AM
5 replies

That makes sense.  I will take a look and see what we can do. Thanks for the feedback! Toby

Sluggish Scrolling
in Features & Suggestions · Last post May 2, 2021 at 5:34 AM
1 replies

Hi Thomas, Thanks for reporting these issues.  Please note that I have renamed the subject of this ticket for clarity. The mouse wheel shoul...

Expired License
in Sales & Licensing · Last post Apr 21, 2021 at 4:25 AM
1 replies

Hi Bob, We can sometime issue discounts depending on when the license expired.  If you can contact us over email with your license details I will...

Deduplicate log entries
in Features & Suggestions · Last post Apr 16, 2021 at 1:47 PM
5 replies

No problem Simon.  Hope that helps, Toby

Unable to run KronesLogViewPlusLicenser.exe in System context
in Help & Support · Last post Mar 23, 2021 at 8:36 AM
1 replies

Hi Sindhu, I am sorry to hear that this registration option is not working for you.  It was created specifically for Krones after much discussion...

Parsing - variable spaces and field lengths
in Configuration & Customization · Last post Mar 19, 2021 at 6:06 PM
4 replies

I assumed that being a "parsing newbie" you might be new to the application.  Bad assumption - sorry. :-) It sounds like the Parser Wizard has be...

Daily Notifications
in Configuration & Customization · Last post Mar 12, 2021 at 11:57 AM
1 replies

Hi, I assume the problem loading the current log file is that the name or location of the log file changes. To get around this problem, you can use a ...

Is it possible to ignore invalid lines in json log
in Help & Support · Last post Mar 12, 2021 at 8:46 AM
5 replies

Glad that helped.  Thanks for the crash report - I will take a look. Yes - the rsyslog configuration is the real pain point.  It's good you ...

Symbolic link (symlink) files not reading?
in Help & Support · Last post Feb 27, 2021 at 6:41 AM
3 replies

Thanks for the update.  This is the first time I have seen this issue and I can confirm that this is a bug.  We will take a closer look and ...

Using LogViewPlus in a test environment
in Sales & Licensing · Last post Feb 23, 2021 at 2:54 PM
1 replies

Yes - that's absolutely fine. LogViewPlus is licensed per user and you are free to install on as many machines as needed. Hope that helps, Toby

Using ssh key for SFTP
in Help & Support · Last post Feb 19, 2021 at 9:28 AM
3 replies

We also need to make it more clear what types are supported.  I have already added the file types list to the file browser and it will be in the ...

JSON explorer in the Original Entry pane
in Features & Suggestions · Last post Feb 18, 2021 at 8:40 AM
5 replies

If you are saving a log entry which is identified as JSON (it's pretty-print type), then it should save with a *.json extension.  This is a bug a...

Pass filename as argument to parser
in Help & Support · Last post Feb 16, 2021 at 9:27 PM
3 replies

Glad that helped Andy - thanks for letting me know! Toby

Grid View Layout persistance
in Help & Support · Last post Jan 26, 2021 at 4:52 PM
5 replies

Glad to hear that helped Martin - thanks for letting me know! Toby

LogViewPlus 2.5.14
in News & Announcements · Last post Jan 26, 2021 at 11:26 AM

LogViewPlus v2.5.14 is now available . Our plan for this release was to add some quick polish to v2.5, but as the release progressed we discovered mor...